Av Thai Kitchen Ltd, "Thai Orchid Market" (Business ID 2282490-8) sells products to people of full age in Mainland Finland . Product prices include VAT.
We reserve the right to change prices and shipping costs.
How to order
All customer information is handled confidentially. Unless otherwise stated, the contact information requested for the order shall not be used for the purposes other than the delivery of the order or the clarification thereof. When you order an online store you are required to become acquainted with and committed to the terms of delivery in force at any time.
Payment and payment methods
We still in beta test :
Please note it may take one - two day to send you the invoice with available product, price , after that you will have info to pay us the remittance. We dont have directly pay yet.
Order and payment confirmation
After a successful order, your order will be sent to your e-mail and Pre-invoice.
Delivery Methods and Costs
1.Get $ 0 out of stock. You can order and pay for your products on the Invoice Pre-order at the online store and pick up our pre-packaged shop. We will email you an email or text message when the order is ready to be retrieved.
Orders for online shopping are delivered to the customer's home or the nearest post office. Shipping costs can be seen in the order unit.
2.Postpaid home delivery from 15.00 € Up to (max 20kg)
Buy under 100 Eur delivery costs 15,0 euros
Over 100 euros shipping costs 20,00 euro
Over 2 00 euros shipping costs 30,00 euro
Over 3 00 euros shipping costs 40,00 euro
Over 400 euros shipping costs 45,00 euro
Buying more than 500 Eur: free shipping ( apply for website order only)
3. Pick up from SmartPOST Vending Machine:
Certain Smartpost have the standard size and weight need to follow the
Detail calculate for transport:
Buy under 50 Eur shipping costs 8.50 euro
Over 50 Eur shipping costs 9.50 euro
Over 100 Eur shipping costs 12.50 euros
Over 150 Eur shipping costs 17.50 euros
Over 200 Eur shipping costs 22.50 euros
Over 300 Eur shipping costs 27.50 euro
Over 400 Eur shipping costs 35.00 euro
purchase over 500 Eur: free shipping
If you want to buy large amount and discount price please contact office for better quotation
Heavy cargo > 10kg, 20kg have different charge For example Rice bag 10kg 7,5€/10kg Rice bag 20kg 15€/20kg
More detail please contact office +35896945491
The delivery schedule is indicated on the order.
Right of Cancellation and Return Conditions
You have the right to cancel your order within 14 days of receipt of your order under the Consumer Protection Act. Right of return does not apply to rapidly perishable foods . Return Policy
If you would like to return or replace your products after the review period, please contact our sales before returning: firstname.lastname@example.org or tel. 09-6945491.
Return address: Av Thai Kitchen Ltd., Thai Orchid Market, Itäkatu 7, 00930 Helsinki
Failure to redeem is not the same as a refund or cancellation. For a non-redeemed package that has not been subject to a separate cancellation notice, we charge a € 20 fee.
If the product has been lost or damaged during transport or if it does not respond to your order, you must notify us of the error within 14 days in writing.
If the package is damaged during transport, the product must be immediately filed with the shipping company.